Important Instructions

Arrivals: Shuttle departure from Cairns Airport will be as soon as possible and can often vary from time to time depending on Flight status. It is important that you have your mobile switched on upon arrival and have access to your booking confirmation/booking reference number.

Should your arrival flight be delayed, Don’t worry we will place you on the next shuttle bus! No need to ring or email your flight arrival delays – we can see all flight updates and will accommodate as necessary.

Once luggage is collected please proceed outside to the meeting area (Bus Parking Bay number 6) this is where the bus will meet you. The buses pass through this meeting point twice every hour am and once every hour pm, so if the bus isn't there, just stay there and the next shuttle wont be far.

It is essential that you are at the pickup location ready to go at least 10 minutes prior to the return time;
Should the vehicle be delayed and arrival at Cairns Airport is after your flight has closed we are not responsible for any financial or material losses which may be incurred.   Delay maybe due but not limited to accidents in which the vehicle is directly or not directly involved, delays caused by road closures, road works, weather, traffic and/or other passengers;
Surcharge may apply to transfers requiring travel before 0700 and after 20:00
NOTE to board the Shuttle bus you need to have filled out the online booking form and have received a unique booking reference/confirmation number, This places you directly on the drivers run sheet.
If Booking Confirmation email is not received strait away please resubmit your booking.
We do not reconfirm Bookings so either print the email to take with you or ensure you will be able to access the CONFIRMATION EMAIL before you travel.   

Please wait on the street front of your accommodation.

Please be waiting 5 minutes earlier than the designated time.


Thanks for Staying in Cairns

Our busses will pick you up from your hotel in the Cairns City and on the South Side of Cairns. When you are making your booking, you can choose your hotel from the list of our affiliates. If you're hotel is not in the list, just type in the name of the hotel & we will organise to get you from there.


Welcome to Cairns

Our busses travel from the Airport to Cairns City approximately twice every hour. We also shuttle from the Airport to South Cairns approximately once every hour.

Important Information

For all international flights, please walk over to this meeting point at the domestic terminal – you can follow the Green line. (There is a map for you to print on your booking confirmation.)


Bookings: All bookings should be made at least 60 minutes prior to time of travel and/or arriving at Cairns Airport.   Bookings received less than 60 minutes prior to time of travel and/or flight arrival time will be accommodated on the next available shuttle and/or cancelled unless prior arrangement with the FNQ Airport Shuttle management team.
Shuttle bus times are provided as a guide. We reserve the right to vary times as required and without notice.

Changes to transfer times will be advised by SMS message or call to mobile;
Failure to be ready to depart at the scheduled pickup time can result in the vehicle leaving without you and the travel will be lost.

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